Modern Slavery Statement

Our Commitment to Preventing Modern Slavery

As a trusted florist serving the local households and businesses of Merton, Flower Delivery Merton recognises its important responsibility to help prevent modern slavery and human trafficking in all our operations and supply chains. We are committed to acting ethically, with integrity, and to implementing effective systems and controls to ensure that slavery and human trafficking are not taking place within our own business or any of our supply chains. Our responsibility as a valued member of the Merton community shapes our ongoing approach in everything we do.

Zero Tolerance Policy

Flower Delivery Merton maintains a zero-tolerance policy towards any form of modern slavery, forced labour, servitude, or human trafficking. We believe everyone working in our business, or on behalf of us, deserves to be treated with dignity and respect. Any form of exploitation or abuse is strictly prohibited, and we actively take steps to ensure that this policy is upheld across our organisation and partnerships.

Supplier Due Diligence

We understand the importance of supply chain integrity in the fight against modern slavery. Therefore, we conduct thorough due diligence before entering into any business relationship with suppliers, growers, courier services, or contractors. We seek assurances that our partners uphold high ethical standards and share our commitment to preventing modern slavery. Where appropriate, we request information about our suppliers' labour practices, and reserve the right to end relationships with any supplier who does not comply with our values or legal obligations.

Staff Training and Awareness

Education and awareness are central to our approach. All team members, from florists to delivery drivers to administrative staff, receive induction and refresher training on the risks of modern slavery and how to spot potential signs of exploitation. Our ongoing training empowers staff to challenge unsafe or unethical practices and reinforces our organisational culture of vigilance, transparency, and social responsibility.

Reporting Channels

We support a culture where concerns can be raised openly and without fear of reprisal. Flower Delivery Merton provides clear internal routes for staff to confidentially report any suspicions or concerns related to modern slavery or human trafficking. All reports are taken seriously and investigated promptly and thoroughly by appropriate management. Lessons learned are shared with the team to further strengthen our systems and controls.

Annual Review and Continuous Improvement

We are committed to continuous improvement of our processes and policies. Our Modern Slavery Statement and related practices are reviewed at least annually by senior management, with adjustments made wherever necessary to address emerging risks or industry changes. Feedback from staff and stakeholders is welcomed and forms part of our annual review process. By regularly monitoring our activities and adapting our procedures, we strive to ensure that our business remains free from modern slavery and that our high standards are maintained throughout our services.

Responsibility as a Merton Florist

Operating at the heart of the Merton community, we understand the trust placed in us by local households and businesses. Our Modern Slavery Statement reflects this trust and our ongoing commitment to ethical, fair, and responsible practice in every aspect of our business operations.