Accessibility at Flower Delivery Merton

Our Commitment to Accessibility

At Flower Delivery Merton, we believe that every customer in Merton should have full and equal access to our beautiful range of flowers and our online flower delivery services. Accessibility is a central part of our mission, and we are dedicated to making sure that all users, including people with disabilities, can navigate, understand, and interact with our website effectively and efficiently. We strive to provide an inclusive digital experience so that ordering flower delivery in Merton is simple and seamless for everyone.

Web Accessibility Standards

To fulfil our commitment, we closely follow the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines are recognised internationally as a benchmark for web accessibility, ensuring that a website is perceivable, operable, understandable, and robust for all users. Meeting WCAG 2.1 AA standards means our website is designed to be accessible for people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.

Screen Reader Compatibility

Understanding the needs of users who rely on assistive technologies, such as screen readers, has been vital in developing our website. Flower Delivery Merton is optimised for compatibility with major screen readers, ensuring that important content, navigation menus, product listings, and the entire ordering process are accessible. We use clear structure, descriptive headings, and alternative text for images so that screen reader users can enjoy a smooth online shopping experience for their flower delivery in Merton.

High Contrast and Visual Clarity

Good visual design means good accessibility. Our website features high contrast between text and background, making it readable for people with visual impairments, colour blindness, or those who prefer strong contrast for better visibility. We also ensure that text can be enlarged and that critical information is never conveyed by colour alone. These measures empower all Merton residents to browse and order flowers with confidence and ease.

Continuous Improvement

Digital accessibility is an evolving process, and Flower Delivery Merton remains committed to reviewing and enhancing our website regularly. We test our website with different browsers, devices, and assistive technologies to ensure ongoing compliance and usability. We also keep informed of updates to accessibility standards so our flower delivery service in Merton continues to meet the needs of all customers.

Contact Us for Accessibility Issues

Your feedback is important to us. If you experience any difficulty using our website, encounter any barriers, or have suggestions on how we can improve the accessibility of Flower Delivery Merton, please do not hesitate to reach out. Our team reviews all accessibility concerns promptly and is committed to providing a resolution so that all Merton customers can order flowers online without obstacles.

Accessibility for All

Accessibility is more than compliance—it is our promise to the Merton community. By ensuring our flower delivery service is accessible to everyone, we aim to serve all residents equally and with dignity. Flower Delivery Merton is here to provide a welcoming and accessible online experience for ordering flowers, so you can trust that sending flowers in Merton is always within easy reach for everyone.